THE POSITION: Manage all customer service issues by taking the necessary action, Log information on calls received, maintain detailed accurate records on appropriate systems, Update and maintain all required management information recording and administrative functions and maintain contact lists for all customer contacts.
EXPERIENCE REQUIRED A wide range of experience in a customer service or call centre environment. The right applicant must be computer literate including, Excel, Word, Access or similar databases. You will also need to be able to work on own initiative under pressure.