Customer Services Officer
Sorry, this job has expired and cannot be applied for. We still have a large selection of jobs on the
site. Why not try an alternative search?
- Solihull
- Posted 20th Aug 2010
-
-
Posted by:
Gold Personnel
-
Salary:
£14,000 with £2,500 annual
-
Job Type:
Permanent
-
Address:
126- 128 Stratford Road
Shirley
Solihull
B90 3BB
-
Contact:
0121 733 1400
-
Reference:
10602
-
This job has been viewed
217 times
since it was posted.
Job Description
Shift patterns which may involve working evenings and weekends.
Organise own daily workflows, ensuring that processes and procedures are adhered to and tasks are performed to agreed service standards in the Customer Servicing Department.
Manage a high volume of inbound calls.
To anticipate and understand customer enquiries by providing accurate and timely information.
Providing excellent verbal and written communication to customers and third parties.
Ability to remain objective and positive when dealing with challenging telephone calls.
Excellent customer service and communication skills.
Attention to details with a high emphasis on achieving targets within tight timeframes.
Bookmark with: