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Sales Adminisrator

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  • Birmingham
  • Posted 13th Aug 2010
  • Posted by: Gold Personnel
  • Salary: £13,703 to £16,748
  • Job Type: Permanent
  • Address: 126- 128 Stratford Road
    Shirley
    Solihull
    B90 3BB
  • Contact: 0121 733 1400
  • Reference: 10596
  • This job has been viewed 513 times since it was posted.

Job Description

To provide administrative support to all members of the Regional Sales and Customer Service team, focusing on high levels of customer service and working within agreed timescales.

MAIN DUTIES AND RESPONSIBILITIES

To produce certificates for customers following successful completion of first aid and health and safety courses.

To provide a friendly and welcoming environment in the reception area to both internal and external customers.

To produce letters, reports, minutes of meetings and presentations utilizing Microsoft applications.

To refer any potential up, or cross selling opportunities to the appropriate person to follow up.

To respond to personal callers to the building making them feel welcome and valued.

To produce course registers at the appropriate time in advance of the course for distribution to trainers/assessors.

To process course paperwork including inputting/update of course results.

To perform any other duties commensurate with these responsibilities, the grade of the post and skill and qualifications of the post-holder.

To maintain a detailed knowledge of the products and services offered within the region, ensuring the successful promotion of such by members of the team.

To contribute and to comply with the organisations policies and procedures within the sales and customer service team. This includes areas such as health and safety, human resources, finance and information technology but is not limited to these areas.

To maintain professional internal and external relationships that meet the organisations core values.

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